Return & exchange policy
Eligible cases
Manufacturing defects, wrong model or color, or missing items compared with your order.
Within 7 days from the day you receive the order.
Conditions
Items must keep their tags and labels, unused and unwashed.
Please record an unboxing video or take photos so we can help faster.
How to request
Contact Go On Circle at (coming soon) or (coming soon) with your order code and photos.
If the issue is ours, we cover all return shipping. Refunds (if any) are sent by bank transfer within 3–5 business days after we receive the item.